Would expect more from NYT
Compared to WAPO the Times is pretty mediocre. Hard to navigate and find articles. Content hard to find. The updated version is far worse than the older one. Very disappointing.
47 ads in one article
Granted, it was by Karl Ove, so it was a long article, but 47 ads to scroll through is ridiculous
Cancelling is intentionally difficult
While subscribing is very easy, cancelling is exceptionally difficult. Requires a call to NYT and they put you through the ringer. Have attempted twice and been disconnected (mysteriously) twice. WaPo is a much better way to go in my opinion. Better content, easier access.
Top notch content
I love the New York Times. Such great, quality journalism. The way information is presented is innovative as well, with some sleek interactive features. The app works well for me... no bugs. And I appreciate the new features, like 3D Touch with the notifications. A long time coming, but at least it’s here! Overall, great app.
Deletes your sections! Drag probs. Intrusive ads!
Message to the Developers:
Why does your app use *background* battery power -- and lots of it -- when Background App Refresh is turned off -- both for the app and in general?!
Please fix that!
Also, please provide a link to support here on iTunes! Your link goes to your web page promoting the app, but we already have it! We want to provide feedback to you and get support!
February 15, 2018
Tried this again and most of the problems are still here!
Install the new version and it discards ALL of your carefully organized sections and settings. It replaces your classic iPhone version, too! That’s bad design and bad form.
The rotating, moving ads remain a major irritation. They are a visual distraction — who clicks on them, anyway, except inadvertently?! Plus, we've bought a subscription, so we shouldn't have to see them. Turn OFF the intrusive ads!
The shift to photos and skeuomorphic newspaper layout is still a bad one. Too busy and takes up too much room. We should have the option to use the iPhone app or layout — one column of stories and headlines, not side-by-side.
One tip: To get it closer to the classic iPhone app, make the font size much bigger —that reduces the # of stories and headlines displayed at a time.
That still does not solve another issue, that the sections keep scrolling one after another, without end. The older design made more sense and was more usable — the only stories shown for a section are for that section and it comes to an end. Here, too, give us an option to return to the old, better way of doing things!
MAJOR NEW PROBLEMS
The drop down menu of sections doesn’t work properly! Tap on a section name and it goes to that section, but with the first set of headlines and blurbs cut off!
THEY ALSO RUINED THE MINI-CROSSWORD PUZZLE! The clues are now rendered in too small a font — cannot read them easily. The puzzle itself, though, has HUGE SQUARES! It's all ridiculous looking. The developers should be embarrassed. The puzzle is now essentially unusable.
Also, because the newspapers sections now scroll, one right after another, the crossword is no longer at the bottom of the screen, where one could easily slide to!
Their new ad serving broke the classic iPhone app, too, forcing users to upgrade to this poor version! Every now and then, the classic app gets into a never-ending cycle trying to load an ad into a new screen, even if one hasn't clicked on an ad! Again, that’s bad design and a disservice to long-time subscribers!
August 6, 2017: Prior Review
The latest update REPLACED the excellent NY Times *iPhone* version! That's not cricket! That version was superb on the iPad (clean look in 2x mode). It presented the articles in each section in a consistent, vertical headline list, making it easy to scroll through and locate ones of interest.
Alas, the replacement uses a pseudo front-page, visual layout with different-sized photos and stories in different places, with ads scattered about. This skeumorphic display is distracting and makes it harder to use. It also has several problems, including relegating blogs to the back of the line! (See below.)
It also messed up the font sizing -- comments are now much smaller than the articles and too small to read. Changing the size setting THEN makes the article too BIG! Default system font size also leaves the comments too small.
As a result, we dug up our backup, deleted this version, and reinstalled the iPhone version on our iPad!
July 26, 2017
The new version REMOVES your preferred section order! Knocking out users' previously -- and laboriously -- arranged sections is BAD programming!
The drag-and-drop interface doesn't work properly, either! If you TRY to drag a section up to the top, it doesn't automatically scroll the list! Instead, it stalls and you have to do it in steps. Drop it at the top of the currently visible set of sections, scroll the entire list down manually, then find your section again, and restart the dragging! Yet, you can only move past a few sections at a time.
You also can no longer hide sections, nor add ones that aren't in the list! Plus, blogs remain at the bottom-- always. Thus, if you want Paul Krugman's blog near the top of your sections, it can't be done! The old system of Edit, drag-and-drop, move, add, or hide sections, including blogs, worked wonderfully well.
The pull-down menu interface is a weak one, in any event. Please provide an option for a tabbed bar of sections across the top as well as the pull-down menu. A tab bar is the fastest way of moving among sections.
But the big problem remains the intrusive advertisements--appearing even for PAYING subscribers. The articles are now littered with ads; they have increased greatly in number and are large. Indeed, one often thinks the story has ended and may not realize that it continues below the "fold".
Those of us who subscribe should NOT have to face ads--other newspapers (e.g., The Guardian) do NOT hit you with ads.
Had restored a star, July 26, as they are TRYING! But it's back to 1 star, August 6, as the new version deleted the iPhone app.
Horribly tone deaf.
I never could get the app to work on my phone and had to view my subscription via the website. The iPad app at least functioned but still delivered the same propaganda.
By Nick (let me
I pay for a subscription. There are more ads on this app than any other app I have on my phone. In most articles the ads load BEFORE any of the pictures that go with the article. There is usually no way to scroll to where I can’t see at least a piece of an ad on the top or bottom.
Additionally the app FLIPS OUT when it does start to load pictures, snapping the text up and down. This causes you to lose your place while reading, re-position the page, only to have it move AGAIN.
Lastly, the amount of ads slows my phone down, making it so I can’t smoothly scroll through the article. It’s slow and laggy.
Only way to read NYT on the phone though.. hopefully they read this
Would love to see a night mode implemented for nighttime reading. Being able to change the screen to a darker tone similar to other e-readers would be a very welcome addition. I tend to read at night before bed and even with the brightness set to low it still strains my eyes.
Fairly decent app
The app is ok as far as newspaper apps go. News are easy to find and read. However it suffers from the same shortcomings as other such apps do: crashes are still too frequent, at least once every two or three days, and there are too many ads. I understand that they are needed to finance the newspaper, but having two, three, four of the same ad in one article destroys the flow of reading and doesn’t make me want to buy that razor or pair of shoes or whatever it is any more than if it was just one ad.
It has improved, but I feel it could still use less cellular data, especially if I download the paper in the morning via WiFi. At the end of the day it has still used an additional 30 megs or so. A setting to reduce image quality would be good. Additionally compressing the text might help.
NEW annoying dis-functionality
Update 2/14/18: I’d prefer to be reading news articles with our paid subscription while Valentines dinner slowly cooks in the sous vide (before hubby gets home). But I cannot read news articles, because these Xfinity Mobile video advertisements keep filling my iPhone’s screen edge to edge, opening automatically anytime my finger brushes over the NYT article’s text to scroll the article as I read. I read quickly, so the videos are filling my screen every two seconds or less. Keep in mind, app developers, that mobile devices real estate varies in size. Even if you fix these specific video ads, that doesn’t take away from the fact that often I only have <1.25 vertical inches of news text on the screen at any one time, bracketed by huge ads that take more than 50% of the vertical real estate. That is a tiny area that is safe to touch to scroll.
But it's my main go-to news app. My main issues (having spent my career in software quality assurance and knowing this is fixable) are: 1) some of your articles seem to open in a web browser format within your New York Times app. When that happens, 9 out of 10 times you require me to log in, to prove I have a subscription! Listen, I'm still in your app, the majority of "your app" retains my login subscription information from day to day, week to week. So, stop asking me to login to all these ancillary web-published articles after I click on them from within your app and they try to load in your app! 2) you should retain the paragraph and article I was last reading when I left your app, and to give me the opportunity to resume reading at the same place the next time I open your app! Don't make me have to hunt for that doggone article I was in the middle of, that you teasingly displayed for one second when I reopened your app, before force-navigating to the latest hottest news. Argh.
Edit: suddenly today I'm being frequently interrupted while reading New York Times articles with my paid subscription in this app, by a Starbucks video advertisement filling the screen! I've looked at the articles this is happening in, and did NOT see any Starbucks ads embedded in the article that I might have accidentally touched on my iPhone screen. Sometimes it appears to react to my tapping "Done" to close the unwanted video, because it briefly disappears before reappearing and auto-running! This is absurd!